Assistant Director, Programmes Intelligence
The Position
Reporting to Head of Incubation and Acceleration Programmes, this position will be responsible for developing and implementing the strategy, systems, and processes to empower startups under HKSTP Ideation, Incubation and Acceleration Programmes to run smoothly and successfully. Duties include:
- Drive operational excellence and enhance customers satisfaction through automation and insight
- Oversee the overall operation in support of startup ventures such as entrepreneurs, incubatees, acceleratees etc to help them grow according to the agreed milestones
- Establish an effective working relationship and liaise internally with Account Managers to develop customised solutions on platform, tools, workflows, business models etc.
- Monitor the performance and identify opportunities for improvement, focusing on efficiency KPIs, operating procedure simplification, streamlining, and standardization
- Work closely with different teams to manage the operating budget for budgetary control, management reviews, and reporting to ensure operations are within the established parameters and in compliance with expectations
- Review operational workflows and procedures in compliance with internal policies and relevant rules and regulations
- Perform any other duties as assigned
The Candidate
- A bachelor's degree in Business, Computer Sciences, Marketing, Engineering or other related disciplines or equivalent; MBA holder specializing in Entrepreneurship, Finance or Marketing would be an advantage
- 10 years work experience, preferably in startups and technology innovations sector
- Knowledge of the best practices of business incubation/business accelerators and development principles
- Prior experience in administering programmes and grants from the Government sources is a plus
- Excellent leadership and proven ability to work with all level of stakeholders including senior executives
- Proficiency in both written and spoken English and Chinese (Cantonese and Mandarin)
- Candidate with less experience but higher qualifications will also be considered
What We offer
- Unique Work.Live.Play.Learn culture in Hong Kong’s largest Innovation & Technology ecosystem
- 5-day work week, attractive annual leave and additional special leave
- Medical benefits including dental and annual check-up from Day-1, with extended coverage to dependent(s)
- Professional training and career advancement opportunities
- Accessible to various bus service with network across different locations in HK
Interested parties please submit your application by clicking “Apply Now”. Commencing position will be commensurate with qualifications, relevant experience, and competencies.
The application will remain open until the position is filled. HKSTP reserves the right not to fill the position.
Personal data provided will be treated in strict confidence and used for recruitment purpose only. All personal data collected will be used strictly in accordance with employer’s personal data policies, you can refer to the Corporation’s Privacy Policy Statement at https://www.hkstp.org/privacy-policy/
Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. Personal data of unsuccessful applicants will be retained for a maximum of two years counting from the date the vacancy has been filled.
About Hong Kong Science & Technology Parks Corporation
Hong Kong Science and Technology Parks Corporation (HKSTP) was established in 2001 to create a thriving I&T ecosystem grooming 12 unicorns, more than 14,000 research professionals and over 1,700 technology companies from 26 countries and regions focused on developing healthtech, AI and robotics, fintech and smart city technologies, etc.
More information about HKSTP is available at www.hkstp.org.