Manager, Corporate Facilities Management

The Position

1. Operational & Tenancy Leadership
Act as site-in-charge for all operational and tenancy matters to ensure the highest standards of service, safety, crisis management, and compliance with statutory requirements and codes of practices

2. Portfolio & Project Oversight
Oversee facilities within the Science Park and/or Innopark portfolio, including office buildings, commercial spaces, high-tech manufacturing and logistics centers, laboratories, commercial venues, R&D industrial buildings, and future developments. Coordinate renovation and revamp programs, collaborating with stakeholders, project teams, technical teams, and service providers.

3. Community Programs & Commercial Vibe
Drive and implement initial community programs to foster engagement and collaboration among tenants, startups, and stakeholders, while cultivating a commercial vibe that balances innovation with business vitality.

4. Budget & Contract Management
Manage annual operating budgets, monitor monthly income and expenditure, coordinate tendering and contracts, and oversee the performance of contractors, suppliers, and service providers.

5. Sustainability & I&T Robotics Integration
Integrate sustainability initiatives into daily operations and long-term planning, including energy efficiency, waste reduction, and green building practices. Lead the adoption of I&T robotics solutions (e.g., cleaning, security, delivery, or inspection robots) to upgrade the portfolio’s operational efficiency and technological edge.

6. Customer Relationship Management
Build and maintain strong customer relationships with tenants and partners, proactively addressing needs, resolving issues, and enhancing satisfaction and retention.

7. Smart Projects, Emergency & Ad-Hoc Duties
Initiate and manage property smart/technology projects and vibrant campaigns, address sensitive events and community concerns, and adjust operations flexibly. Handle emergency tasks and non-office hour operations when necessary. Perform any other duties as assigned by supervisors or management.

The Candidate

• Degree holder preferably in Facilities and Property Management or any other related disciplines
• Holder of professional qualification (e.g. MCIH, MHKIH, etc.) or eligible to hold the Property Management Practitioner (Tier 1) Licence is preferred
• Minimum 8 years of relevant working experience, preferably in Tenancy Services, Customer Services, facilities or property management of sizable infrastructures including commercial, lab and/or manufacturing-based properties; with 6 years’ supervisory experience a plus.
• Higher education or professional qualifications with less experience will also be considered
• Strong leadership with good interpersonal skills and able to work under pressure and tight schedules.
• Experience in Smart FM operating systems and Prop Tech solutions is an added advantage;
• Experience in handling march-in and march-out of tenancy units for new building and large-scale revamp is preferable;
• High proficiency in both written and verbal English and Chinese, including Cantonese and Putonghua. Proficient writing skills is highly preferred

What We offer  

• Unique Work.Live.Play.Learn culture in Hong Kong’s largest Innovation & Technology ecosystem
• 5-day work week, attractive annual leave and additional special leave
• Medical benefits including dental and annual check-up from Day-1, with extended coverage to dependent(s)
• Professional training and career advancement opportunities
• Accessible to various bus service with network across different locations in HK

Interested parties please submit your application by clicking “Apply Now”.  Commencing position will be commensurate with qualifications, relevant experience, and competencies.  

The application will remain open until the position is filled. HKSTP reserves the right not to fill the position.

Personal data provided will be treated in strict confidence and used for recruitment purpose only.  All personal data collected will be used strictly in accordance with employer’s personal data policies, you can refer to the Corporation’s Privacy Policy Statement at https://www.hkstp.org/privacy-policy/

Applicants not invited for interview within 6 weeks may consider their applications unsuccessful.  Personal data of unsuccessful applicants will be retained for a maximum of two years counting from the date the vacancy has been filled.

About Hong Kong Science & Technology Parks Corporation

Hong Kong Science and Technology Parks Corporation (HKSTP) was established in 2001 to foster a thriving innovation and technology (I&T) ecosystem that nurtures emerging companies, supports numerous research professionals and technology firms from various countries. This ecosystem focuses on developing sectors such as life and health tech, AI & robotics, fintech, and smart city technologies, etc.

HKSTP provides comprehensive support to attract and nurture talent, accelerating the commercialization of innovations for technology ventures. The Corporation continues to contribute in establishing I&T as a pillar of growth for Hong Kong.

More information about HKSTP is available at www.hkstp.org.