Senior Officer, Client Development (lab focus)

The Candidate

• Collaborate with management and team to formulate and implement robust growth strategies and actionable business plans to meet and exceed target income, utilization and acquisition of new users for the core facilities
• Support the team to plan and execute multiple service promotion campaigns via seminars, exhibitions, emailing, social media and content creation (leaflets, short videos) and generate a sustainable pipeline of opportunities for different lab services
• Serve as a key liaison in the deployment of new service offerings, assisting the team in implementation and logistics for growth initiatives including the Biological Resource Programme, Contract R&D initiatives, Calibration Service, etc.
• Maintain strong relationships with existing clients as well as handle enquiries and manage feedback to ensure high satisfaction, recurring usage, and organic growth
• Perform any other duties as assigned.

 
The Candidate

• Bachelor in Biology, Biochemistry, Biotechnology, Medical Laboratory Science, Pharmacology, or related life science discipline
• 3 years of experience, preferably in client development, collaboration programme, or key account management in Life and Health Technology industry or lab services environment
• Strong passion for advancing life and health technologies
• Able to manage multitasks effectively and work collaboratively within a cross-functional team environment to achieve shared goals
• Demonstrated ability to develop growth strategies and translate them into actionable plans
• A good team member with effective communication skills and interpersonal skillls
• Excellent communication, presentation, storytelling and interpersonal skills for client development and content creation
• A good command of both spoken and written English and Chinese (including Putonghua)

What We offer  

• Unique Work.Live.Play.Learn culture in Hong Kong’s largest Innovation & Technology ecosystem
• 5-day work week, attractive annual leave and additional special leave
• Medical benefits including dental and annual check-up from Day-1, with extended coverage to dependent(s)
• Professional training and career advancement opportunities
• Accessible to various bus service with network across different locations in HK

Interested parties please submit your application by clicking “Apply Now”.  Direct applicants who do not apply via the “Apply Now” will not be progressed further. Commencing position will be commensurate with qualifications, relevant experience, and competencies.  

The application will remain open until the position is filled. HKSTP reserves the right not to fill the position.

Personal data provided will be treated in strict confidence and used for recruitment purpose only.  All personal data collected will be used strictly in accordance with employer’s personal data policies, you can refer to the Corporation’s Privacy Policy Statement at https://www.hkstp.org/privacy-policy/

Applicants not invited for interview within 6 weeks may consider their applications unsuccessful.  Personal data of unsuccessful applicants will be retained for a maximum of two years counting from the date the vacancy has been filled.

About Hong Kong Science & Technology Parks Corporation

Hong Kong Science and Technology Parks Corporation (HKSTP) was established in 2001 to foster a thriving innovation and technology (I&T) ecosystem that nurtures emerging companies, supports numerous research professionals and technology firms from various countries. This ecosystem focuses on developing sectors such as life and health tech, AI & robotics, fintech, and smart city technologies, etc.

HKSTP provides comprehensive support to attract and nurture talent, accelerating the commercialization of innovations for technology ventures. The Corporation continues to contribute in establishing I&T as a pillar of growth for Hong Kong.

More information about HKSTP is available at www.hkstp.org.